MerqGet the App

Help & FAQ

Quick answers to the questions we get asked most. Still stuck? Reach out at leslieagbai3@gmail.com.

How do I create an account?

Download Merq, tap Sign Up, and enter your email and a password. From there we'll walk you through picking a username, your platform, and the games you play — takes about a minute.

How do I post a clip?

Tap the + button in the tab bar to open the camera. Record or upload a clip, add a caption, and hit Post. It'll show up in your profile and in your followers' feeds right away.

How do Find Players work?

Find Players matches you with other gamers based on the games you play, your platform, and your skill level. Browse profiles, send a request, and start chatting once you're connected.

What is Run Together?

Run Together is Merq's teammate rating system. After you play with someone, you can rate how the session went. Ratings build up over time into a reputation score, so you can tell who's actually good to run with before you queue up.

How do I report a user?

Open the user's profile or the post/message in question, tap the menu (•••), and select Report. Let us know what happened and our team will review it — most reports are looked at within 24 hours.

How do I delete my account?

Go to Settings > Account > Delete Account. This permanently removes your profile, posts, and messages. If you'd rather have us handle it directly, email us at leslieagbai3@gmail.com.